Frequently Asked Questions
Everything you need to know about your Fenity shopping experience.
How can I track my Fenity order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate your request and receive a prepaid shipping label.
Do you ship internationally?
Yes, Fenity ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Fenity is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent manufacturing processes to minimize our environmental footprint.